"Usability is almost like oxygen. We don't notice it until it's missing."
As opposed to just being "useful," new products and systems are also required to be "usable" and "accessible" more than they have ever been. Even Google's Pagerank algorithms are increasingly using usability and accessibility measures to rank search results.
The future is more usable and accessible.
A selection of projects I've been involved in
Touch Screen Kiosks
We made five different applications (including an exhibition directory and attendance management system). This is before touch-screens were common so part of the challenge was to design for first-time users interacting in public places. Fun times!
I researched effective ways of clicking hyperlinks with gaze, in my doctoral thesis. After that I also collaborated with the NZ Chiropractic College on a study to measure the effect of interventions on reading and gaze targeting tasks for kids with ADHD.
Booktrack allowed authors to add sound to ebooks and audiobooks. The Reader, Bookstore, and Studio were the different products we worked on. We designed and tracked the user experience using analytics and funnels along with conducting A/B tests.
Kaarvan Crafts Foundation
The project started off with helping Kaarvan with their social media strategy and digital marketing. We expanded the scope to enable each artisan to start selling globally - maintaining a personalised Customer Experience in a scalable manner.
Marcus Vitruvius Pollio
A roman architect, engineer, and author, Vitruvius is considered to be the first person to talk about ergonomics and usability.
The terms he has used in his writings are:
While always learning and doing new things, HCI has been the one ongoing passion - and that's simply the reason for the existence of Trvly Usable. I also tutored HCI for three years at University of Auckland.
Business & Management
Part of my education journey was an MBA from a prestigious business school in South Asia, after which I also worked in Product Development, Marketing, and Management roles.
Front-End Web Development
I've worked in Booktrack, Harmoney, and Vista Entertainment developing web front-ends using the Angular, collaborating with the design teams to create usable experiences.
Automated Conversational Interactions
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